Shipping & Return

Returns must be requested and sent back within 14 days of receiving your order. Returns received after this period cannot be accepted.

Items must be returned in their original, unworn condition and with all original packaging included. We reserve the right to refuse returns that show signs of wear, damage, or are incomplete. 

To initiate a return, please contact us first via email at service@gioiaeyewear.com within 14 days of receiving your order.You’ll receive all further instructions by email.

Please note: Returns sent without prior contact cannot be accepted.

Thank you for your understanding and for respecting our return policy.